Easter Deel, a long-time resident of Buchanan County, had been struggling with high energy bills and a perpetual chill in her house since it was built in 1987.  

With a $600 monthly power bill to run her heat pump, Easter found it increasingly challenging to keep up with the cost of her electricity. The drafts under her doors and holes in the ductwork caused unnecessary energy waste and made it difficult for her stay warm during the cold winter months.  

She was referred to People Incorporated’s weatherization service through a friend, who had also used the service. After an audit was performed it was determined that the Weatherization Deferral Repair Program could be used to replace the heat pump and ductwork in the home, making it ready for further weatherization. By the summer of 2023, the crew had installed weather-stripping around the doors and added insulation to the attic during the weatherization process.  

“The crew that worked here were great,” said Easter. “They did a really good job, they were nice, polite.” 

During the audit process, a surprising revelation came to light— Easter had contaminants circulating through her air vents without her knowledge. Constantly falling ill and weekly doctor’s visits were the norm for Easter until People Incorporated. With improved insulation, air sealing, and ventilation, Easter’s health began to improve. Her sinus infections decreased, and her persistent allergies gradually cleared up. “People Incorporated has made a big difference in my life and in my health,” said Easter. “I’m not on antibiotics or steroids anymore.” 

With her health issues resolved, Easter finally has the energy and motivation to care for her house once again. Living alone made maintenance a challenge when her health deteriorated. However, People Incorporated’s intervention instilled in her the determination to revitalize her living space. After the weatherization repairs were made to her home, Easter started the big task of cleaning up her yard, painting inside her house, and embarked on a decluttering project. “I’ve got a lot to do but at least I feel like doing it now,” said Easter. 

The year 2023 marked the start of a new chapter for Easter as weatherization transformed her house. Nestled in the mountains and perched on a steep hill, winters were particularly harsh for her. However, armed with a new heat pump and repaired ductwork, Easter is excited for her first winter in her improved house. 

Looking ahead, Easter has dreams for how she wants her house to look and feel for visitors and her grandkids. Although there is still work to be done, she is grateful for the newfound energy that propels her forward. “I’m thankful and I’m grateful,” said Easter. “My grandkids are going to be much warmer this winter.”